Phli Artistry Clothing Co. was created in Cleveland, Ohio in 2013 and currently operates out of Atlanta, Georgia. The owner, Ashley, is a licensed clinical mental health therapist with a background in freelance graphic design. Phli Artistry was inspired by the 90's sports and pop culture aesthetic with designs that promote positivity, healthy self-esteem, and increase awareness of issues surrounding mental health and wellness.

MEANING

Live with Purpose

For the advancement of Humanity

While creating a Legacy

That will Inspire

 

 

DON'T SEE YOUR QUESTION?

Email info@phliartistry.com with any questions

SHIPPING/RETURNS

At this time, all sales are final and we do not provide returns, refunds, or exchanges unless you received a defective or incorrect item.

Any fulfillment errors made on behalf of the company will be properly reconciled. Please email info@phliartistry.com with your name, order number, and email used when placing your order. 

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

Most of our products are made to order, so please allow for 7-14 business days for order processing and shipping, and an additional 3-10 days to arrive as we ship all orders through third-party providers and cannot guarantee their shipping timeframe. You will receive a tracking number for your order once processed. Orders placed over the weekend may not be processed until the next business day.

WHERE DO YOU SHIP TO?

Currently, we only provide shipping domestically within the United States. We also provide shipping to P.O. Boxes and military bases. 

CAN I PICK UP MY ORDER?

No orders are available for pickup. On occasion, we may open Pop Up shops at various locations in Atlanta, GA or Cleveland, OH where products may be purchased in person. These locations will be shared via social media and email as scheduled. 

HOW DO I TRACK MY ORDER?

You will receive an email notification to track your order via the USPS website, which will be included in your shipping confirmation email.

MISSING OR LOST PACKAGES

We do not issue refunds if an order did not arrive due to an incorrect shipping address provided to us. Please ensure the shipping and contact information you provide is accurate. If your package was marked as delivered and you have not received it, contact your local USPS carrier to report the issue. If you need any additional assistance, email info@phliartisry.com and we will work to help you reconcile the issue.

WHAT HAPPENS IF MY PAYMENT DECLINES?

While you may see a declined transaction as pending or processing on your end, we do not receive funds for declined payments. Please allow a few days for these transactions to clear before funds become available again. 

OH NO! I FORGOT TO USE MY DISCOUNT CODE

Unfortunately, our system does not allow us to apply discounts after your purchase has been completed. All codes must be entered prior to checkout. Only one discount may be applied per purchase. 

PRODUCTS

I DON'T SEE THE ITEM I WANT. WHEN IS THE RESTOCK?

Sorry we missed you! To maintain the uniqueness of our brand, many of our products are released in limited quantities. Be sure to follow us on social and subscribe to emails to know when a new release is coming. 

COLOR DISCLAIMER

We cannot guarantee exact color matches of products purchased compared to how they may appear on your screen due to variations in monitor settings, tone, resolution, color, tone, or other settings across devices. 

Our products are sourced using various manufacturers, brands, and styles. While colors may be named similarly, they are not guaranteed to be exact matches to other brands, manufacturers, styles, or previous products purchased from Phli Artistry Clothing Co.

SIZING

Most of Phli Artistry's products are unisex and fit true to size. You may find our sizing chart in the website's footer, and on some occasions, on the product description page. 

CAN I GET A DISCOUNT?

Receive a discount code when you sign up for a new account, subscribe to our emails, or follow promotions offered on our social media profiles.

Phli Artistry Clothing Co.

info@phliartistry.com

Mailing Address: 3721 New Macland Rd, Ste 200-1023, Powder Springs, GA 30127

This Privacy Policy describes how www.phliartistry.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device information

• Examples of Personal Information collected: version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
• Purpose of collection: to load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
• Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels
• Disclosure for a business purpose: shared with our processor Shopify or other companies with the purpose of processing your payment.

Order information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide products or services to you to fulfill our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
• Source of collection: collected from you.
• Disclosure for a business purpose: shared with our processor Shopify, Square, Apple Pay, or other vendors for the purpose of processing your payment. 

Customer support information

• Examples of Personal Information collected: name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
• Purpose of collection: to provide customer support.
• Source of collection: collected from you.
• Disclosure for a business purpose: Phli Artistry Customer Support

Minors

The Site is not intended for individuals under the age of 13. We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us at the address below to request deletion.

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

• We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
• We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

• We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en.You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

• FACEBOOK - https://www.facebook.com/settings/?tab=ads
• GOOGLE - https://www.google.com/settings/ads/anonymous
• BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads]

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Using Personal Information

We use your personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you up to date on new products, services, and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

• Your consent;
• The performance of the contract between you and the Site;
• Compliance with our legal obligations;
• To protect your vital interests;
• To perform a task carried out in the public interest;
• For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right of erasure, please see the ‘Your rights’ section below.

Automatic decision-making

If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.

We DO NOT engage in fully automated decision-making that has a legal or otherwise significant effect using customer data.

Our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you.

Services that include elements of automated decision-making include:

• Temporary denylist of IP addresses associated with repeated failed transactions. This denylist persists for a small number of hours.
• Temporary denylist of credit cards associated with denylisted IP addresses. This denylist persists for a small number of days.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.

Your Personal Information will be initially processed in Ireland and then will be transferred outside of Europe for storage and further processing, including to Canada and the United States. For more information on how data transfers comply with the GDPR, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA

If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below [OR INSERT ALTERNATIVE INSTRUCTIONS FOR SENDING ACCESS, ERASURE, CORRECTION, AND PORTABILITY REQUESTS].

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.

Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages
_orig_referrer	Track landing pages
_s	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as www.allaboutcookies.org.

Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@phliartistry.com

Last updated: June 28, 2022

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority. You can contact your local data protection authority, or our supervisory authority here: [ADD CONTACT INFORMATION OR WEBSITE FOR THE DATA PROTECTION AUTHORITY IN YOUR JURISDICTION. FOR EXAMPLE: https://ico.org.uk/make-a-complaint/]